For Carers

A collection of help articles to support carers

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30 articles in this collection
Written by Joey Ceunen and Sarine Sofair
Breaks

Why are only some dates available?

Breaks date availability
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Written by Joey Ceunen
Updated over a week ago

How to change an upcoming booking

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Written by Joey Ceunen
Updated over a week ago

Can I bring a pet along with me to my break?

Bringing pets
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Written by Joey Ceunen
Updated over a week ago

Why can't I register for breaks?

Registering for breaks via Impala Mini Launch
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Written by Joey Ceunen
Updated over a week ago

Can a hotel/cottage provider refuse my booking request?

Refused booking request
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Written by Joey Ceunen
Updated over a week ago

How many nights can I stay at a hotel/cottage?

How many nights can you book for?
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Written by Joey Ceunen
Updated over a week ago

There are no suitable breaks I can book. Will there be more options?

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Written by Sarine Sofair
Updated over a week ago

When will the hotel/ cottage respond to my booking request?

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Written by Joey Ceunen
Updated over a week ago

Can I bring someone along with me to my break?

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Written by Joey Ceunen
Updated over a week ago

Booking Modifications, Cancellations and Refunds

Booking Modifications, Cancellations and Refunds as per Carefree's Terms of Service
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Written by Joey Ceunen
Updated over a week ago

If I cancel my break will the admin fee be refunded?

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Written by Joey Ceunen
Updated over a week ago

Does a break have to be taken locally?

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Written by Joey Ceunen
Updated over a week ago

Are there any penalties for cutting short the break?

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Written by Joey Ceunen
Updated over a week ago

Are there breaks with disabled access?

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Written by Sarine Sofair
Updated over a week ago