Skip to main content
How to upload ID
Adriana Trzeciak avatar
Written by Adriana Trzeciak
Updated over a month ago

After you submit your personal information, the next step is to verify your identity.

You will have to upload a photo or scan of your passport, driver's license, ID card, or residence permit.

To check your document, we will use our security partner SumSub. Uploading to SumSub is quick, easy and helps keep your details completely secure.

You will receive an automated email after you have submitted your self-referral application with a link that will allow you to submit your ID.

What if I don't have a valid form of ID?

That's not a problem, we have a different tool to help you verify your identity.

In this case, you will need to select the second option as shown below:

Once you select that, you will be redirected to Vouchsafe page.

Please visit this Help Article for a step-by-step guide: ID verification with Vouchsafe - Step by step guide for Carers

The next step is to verify your caring status

Thanks for verifying your identity.

You will need to do one of two things:

  • Upload proof that you receive Carer's Allowance or Universal Credit element

  • Submit details of a referee who can confirm you're an unpaid carer

Did this answer your question?