By Joey and 2 others3 authors20 articles
Why are only some dates available?
How many breaks can I take?
How to change an upcoming booking
Can I bring a pet along with me to my break?
What can I expect during the stay and are there any other costs I should expect to pay?
Can a hotel refuse my booking request?
How many nights can I stay at a hotel?
There are no suitable breaks I can book. Will there be more options?
When will the hotel respond to my booking request?
Can I bring someone along with me to my break?
Booking Modifications, Cancellations and Refunds
If I cancel my break will the admin fee be refunded?
Does a break have to be taken locally?
Are there any penalties for cutting short the break?
Are there breaks with disabled access?
Can a booking request be rejected & what happens after?
When will my request be confirmed?
Credit on your account
Can I use the Spa at the hotel?
Is breakfast included?