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Can a booking request be rejected & what happens after?
Can a booking request be rejected & what happens after?

Hotel refuses booking request

Miruna Harpa avatar
Written by Miruna Harpa
Updated over a week ago

Once you have made a booking request, you will need to wait up to 5 working days for an email from Carefree relaying either a confirmation or rejection from the hotel.

A hotel may reject a Carefree break request if they are close to reaching their maximum capacity of bookings around the dates that were requested.

If a hotel rejects your booking request, the admin fee will be credited to your Carefree account so you can submit a new request. Alternatively, you can request a refund.

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