Carefree Help Center

For Hospitality Partners

A collection of help articles for our Hospitality Partners

Getting Started with Carefree

What are the sign-up benefits?

How does Carefree obtain live availability to our inventory?

Does Carefree need to integrate with the hotel's channel manager?

How can my Hotel/Cottage donate breaks?

How do I make a request to change the hotel’s content?

Can I add health and safety or any other information?

What do I do if the guest cancels their booking directly with the hotel?

What do I do if there is a no-show?

Who is responsible for informing the carer/guest if something happens?

Frequently Asked Questions

How many companion guests can we expect carers to bring along with them to our hotel/cottage?