A collection of general help articles and Frequently Asked Questions
By Joey and 2 others3 authors20 articles
How often are new hotels added to the Carefree booking hub?
How do I log in?
When do carers need to pay the £33 admin fee?
Can Carer Support Workers provide a reference to caring for a Carers self-referral application?
How can carers register with Carefree?
When will the longer holidays be available?
What’s the cost?
Can someone who is no longer a carer (or recently no longer a carer) register with Carefree?
How can I (or my Organisation) make a complaint?
I have some feedback/ a suggestion
How late can an unpaid carer make a booking?
Can a carer re-register after not fully completing the registration (self-referral) process or failing to receive a valid reference?
Can a full-time carer register themselves online even if they're with a Carers Organisation who is partnered with Carefree?
What browsers and devices are supported by the Carefree digital platform?
Is Carefree ATOL registered?
Eligibility criteria for unpaid carers.
Can 2 people from one household sign up for a break if we're both carers?
Carefree Phone Number
How often can I take a break?
Membership: Becoming a Community Partner