General FAQ
A collection of general help articles and Frequently Asked Questions
By Miruna and 1 other2 authors20 articles
- How often are new hotels added to the Carefree booking hub?
- How do I log in?
- When do carers need to pay the £38 admin fee?
- Can Carer Support Workers provide a reference to caring for a Carers self-referral application?
- How can carers register with Carefree?
- When will the longer holidays be available?
- What’s the cost?
- Can someone who is no longer a carer (or recently no longer a carer) register with Carefree?
- How can I (or my Organisation) make a complaint?
- I have some feedback/ a suggestion
- How late can an unpaid carer make a booking?
- Can a carer re-register after not fully completing the registration (self-referral) process or failing to receive a valid reference?
- Can a full-time carer register themselves online even if they're with a Carers Organisation who is partnered with Carefree?
- What browsers and devices are supported by the Carefree digital platform?
- Is Carefree ATOL registered?
- Eligibility criteria for unpaid carers.
- Can 2 people from one household sign up for a break if we're both carers?
- Carefree Phone Number
- How often can I take a break?
- Membership: Becoming a Community Partner