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How can I (or my Organisation) make a complaint?
How can I (or my Organisation) make a complaint?

Making a complaint

Miruna Harpa avatar
Written by Miruna Harpa
Updated over a week ago

If you'd like to make a complaint either for yourself or on behalf of your organisation you can do so by filling out the following form.

Carefree will acknowledge any complaints within 5 working days of receipt and aim to provide a full written response to your complaint within 10 working days. If this is not possible, we will contact you to discuss the likely timescales involved.

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