Unpaid carers must be:

  • Aged 18 or over

  • Full-time unpaid carer (30+ hours per week)

  • Able to arrange interim care

  • Able to pay for extras (admin fee £25, transport, food, travel insurance etc.)

The break is for the carer only. They are welcome to take a companion but NOT the person(s) they care for.

Please note: only one carer per household can sign up with Carefree, so if e.g. you and your partner both care for your child, only one of you should self-refer.

What is unpaid care?


You are considered an unpaid carer if you help someone who can’t cope alone for reasons including frailty, illness, disability, mental health problem or addiction.

If you help out with any of these things over 30 hours per week (including nights), you are also considered a full-time, unpaid carer according to Carefree and therefore eligible for a break:

  • Mobility

  • Shopping

  • Cooking and housework

  • Admin and financial matters

  • Medication and prescriptions

  • Assisting with personal care, i.e., hygiene, bathing

  • Support with anxiety/emotional stress

  • Available to talk any time of the day or night

  • Available on the phone at any time to talk

  • Available throughout the night to assist with anything

  • Substance abuse support

  • Sharing responsibility between other family members

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